
English for the Workplace
In today's global business environment, effective communication in English is an essential professional skill. This Business English course is designed to help participants develop the language and communication skills needed to interact confidently with colleagues, clients, and business partners. Through practical, workplace-focused activities, learners will improve their ability to communicate clearly and professionally in a variety of business situations.
Curriculum

Our 30-hour Business English course is designed to develop the communication skills professionals need to succeed in today's international workplace.
Workplace Communication
Build confidence introducing yourself, networking, and communicating effectively with colleagues and clients.
Telephone & Online Communication
Learn to handle business calls, schedule meetings, and communicate professionally in virtual environments.
Business Email Writing
Write clear, professional emails, respond appropriately, and use the correct tone in business correspondence.
Meetings in English
Participate actively in meetings, express ideas, agree and disagree politely, and summarise key decisions.
Customer Communication
Develop the language skills to manage enquiries, resolve complaints, and provide excellent customer service.
Presentations
Plan and deliver engaging presentations, describe information clearly, and answer questions with confidence.
Review & Assessment
Consolidate your learning through practical workplace scenarios and receive personalised feedback to support your continued development.
Objective

Improve English communication skills for professional situations.
Build confidence in meetings, presentations, emails, and workplace conversations.
Develop business vocabulary and practical language skills.
Enhance speaking, listening, reading, and writing abilities.
Communicate effectively in international business environments.
Who This Is For

This course is designed for:
Professionals who need English for workplace communication.
Employees working with international clients, teams, or partners.
Managers, team leaders, and business professionals.
Job seekers looking to improve their professional English skills.
Anyone who wants to communicate more confidently in a business environment.
Requirements: Basic English knowledge recommended (A2 level or above).
Methodology

This 30-hour Business English course is delivered through a flexible blended format, combining face-to-face and online sessions to provide an effective and accessible learning experience.
The course follows a practical, communicative approach, focusing on real workplace situations and professional communication needs. Participants develop their skills through:
Interactive classroom and online lessons.
Business communication activities and real-life scenarios.
Role-plays for meetings, presentations, and professional conversations.
Email writing and workplace vocabulary practice.
Speaking and listening activities to build confidence.
Digital learning resources and continuous trainer feedback.
The methodology encourages active participation, practical application, and the development of English skills needed for today’s professional environment.

Our 30-hour Business English course is designed to develop the communication skills professionals need to succeed in today's international workplace.
Workplace Communication
Build confidence introducing yourself, networking, and communicating effectively with colleagues and clients.
Telephone & Online Communication
Learn to handle business calls, schedule meetings, and communicate professionally in virtual environments.
Business Email Writing
Write clear, professional emails, respond appropriately, and use the correct tone in business correspondence.
Meetings in English
Participate actively in meetings, express ideas, agree and disagree politely, and summarise key decisions.
Customer Communication
Develop the language skills to manage enquiries, resolve complaints, and provide excellent customer service.
Presentations
Plan and deliver engaging presentations, describe information clearly, and answer questions with confidence.
Review & Assessment
Consolidate your learning through practical workplace scenarios and receive personalised feedback to support your continued development.

Our Trainers
Our trainers are qualified English language professionals with TEFL/TESOL certifications, degrees in English Studies or Education, Cambridge English teaching qualifications, and extensive experience delivering Business English and corporate training. They combine language expertise with practical workplace knowledge to provide engaging and effective learning experiences.
Testimonials
Ana Martins – HR Manager, Lisbon
"The Business English course was a great investment for our team. The practical activities and workplace scenarios helped our employees communicate with more confidence and professionalism in English."
João Silva – Project Coordinator, Porto
"The training was engaging, practical, and perfectly adapted to our professional needs. I improved my confidence in meetings, emails, and daily communication with international colleagues."
More Information
By the end of the programme, participants will be able to:
Communicate effectively in professional English.
Participate confidently in meetings.
Write professional business emails.
Deliver workplace presentations.
Handle customer interactions.
Communicate by telephone and video conference.
Use appropriate business vocabulary.
Interact effectively in multicultural work environments.
Diagnostic Assessment
Initial oral assessment
Needs analysis questionnaire
Formative Assessment
Continuous observation of:
Participation
Speaking
Listening
Reading
Writing
Practical exercises
Summative Assessment
Final assessment including:
Business role play (40%)
Professional email (20%)
Short presentation (20%)
Participation and continuous performance (20%)

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